The Compassion Trap

A founder
was feeling burnt-out.

“When was your last vacation?” I asked.
He couldn’t remember.

“I can’t take one.
My employees are working.
I should be there to help them.” he added.

“What emotions do you experience
when you think of taking a vacation?” I asked.
“…Guilt.” he answered.
“Let that sink in.
That’s significant.” I remarked.

He first looked puzzled,
but soon his eyes widened
and he blurted out
“Oh!
I see!
We should all take a vacation!”

When we feel responsible for “others,”
it’s not unnatural
to feel concern
for their suffering.

With sufficient concern
it’s also not unnatural,
to want
to help.

This is known
as compassion.

Despite best intentions,
however,
the impact of compassion
can also make things worse for others,
and burn us out, as well.

Sometimes,
we need to tame our compassion
to put aside our need to help “others,”
and instead help our “self”
through a vulnerably creative process.

A process
by which we can realize empathy
unexpectedly,
and let emerge
a connected entity
“we”
between self and other.

A process
by which we can learn
a new choice of sight,
that synthesizes
an unpredicted form of help
that helps not other
not self,
but us.

Word vs Meaning

Words often mislead us.

This is normal.

In fact,
I spent much of my first book
talking about how words like
courage,
humility,
respecting,
listening,
considering,
acting,
had misled me.

Words do often lead our attention.

Yet, where the attention is led
can surprise us,
because words only have meaning in context,
And that context resides
not only with the person uttering the word,
but also the person interpreting it.

So much of our verbal disagreements happen
because we are unwilling
to let others lead our attention
to their meaning.

We’re more interested in arguing
that their use of the word is “wrong” or “bad,”
while our use is “right” or “good.”

Perhaps.

Except we’re back to the problem solver’s mindset.

Let us be honest.

Is this mindset helping us solve the problem?

If so,
great.

If not…

It may be time
to switch
to the paradox dissolver’s mindset.

Two Different Uses of Force

First time we snowboard,
draw,
lead,
we tend to use a lot of force.

When our snowboarding,
pencil marks,
teammates,
are not to our liking,
we may apply even more force.

Years later,
when we snowboard,
draw,
lead,
we may feel more relaxed.

When we have to stop abruptly,
make a bold mark,
assert a final decision,
we may still use force.

But these are different uses of force.
In the first case,
it was probably because we were afraid of falling,
making a mistake,
being judged.

Once we can empathize with
the snowboard,
our drawing tools,
our teammates,
fear can vanish for a moment
in the experience of oneness
beyond “I” vs “them.”

Force used in fear
resists
Like two opponents wrestling.
Force used while empathizing
flows
Like two partners dancing.

When do we feel unappreciated?

Sometimes,
I coach professionals who aren’t
Founders or CEOs.

Guess who they complain about the most?
Their Founder or CEO.

What I often hear
is that they don’t feel appreciated
by their Founder or CEO.

This is a well-known phenomenon.

What still fascinates me, though,
is what they say the Founder or CEO could do
to give them this sense of appreciation.

Rarely do I hear things like
“Praise me for a job well done.”

More often than not I hear things like
“I wish they’d stop frowning when I’m sharing my ideas.”
“I wish they’d stop telling me to figure it out on my own, even if that’s what I end up doing.”

They were distressed about the sense of isolation they felt
when their Founder or CEO
dawned a particular facial expression
or told them to figure something out on their own
as they were in a vulnerable emotional state.

What’s perhaps ironic
is that many Founders or CEOs I coach
say the same thing
as they see the same behaviors
and feel the same emotions
in relation to their employees.

Becoming Aware of Our Tension

One way
to sort the behaviors
that arise from too much tension
is into 5 categories.

It can be useful
to simply notice
and to acknowledge these behaviors
as natural human reactions
to our desire to relieve ourselves
of too much tension,
instead of judging them
as good/bad
or right/wrong.

This can give us
the requisite room in our mind
to not only appreciate the tension we experience,
but also the tension experienced by others
when they behave
the same way.

Decision Making

When we are involved in a process of innovation,
the kind mired in
volatility,
uncertainty,
complexity, and
ambiguity
What we often need
is someone who can
be there by our side
to help us navigate through
the difficult,
uncomfortable,
sometimes drawn out,
process
of coming to make a decision.

Not someone
who is quick to
tell us
what decision to make.
Nor someone
who leaves us
alone
to make a decision.

Yet more often than not
we are surrounded
by the latter two types of people,
While it is rare to be in the company
of the first kind of person.

To all my readers,
if you wish,
May this new year
bring more
of the first kind of person
into your lives.

To all my clients,
I’m eternally grateful
for your willingness
to let me be this kind of person.

Janusian, not Martial, Art

To empathize with the familiar,
all we need is to have empathy
before we can realize empathy.

But artists empathize with the unfamiliar,
the unknown,
the uncomfortable.
So do anthropologists.

For them, having empathy is insufficient.
They need to be able to realize empathy,
when it doesn’t do so automatically.

This requires the mercy
of the creative process.

But, just as martial artists cannot will her victory,
we cannot will a realization.
Just as martial artists can only practice
to increase her probability of victory,
We can only practice to increase our probability
of realization.

Except our end isn’t mere victory,
it’s innovation.

This is a Janusian Art,
as Martial is from the Roman God of war, Mars,
and Janusian is from the Roman God of transition, Janus.

Power with vs Power Against

Here’s something I learned from carpentry.

Wood is wood.

No matter my desire,
it’ll never be metal.

If I must only use wood
to make furniture,
I have no choice, but to
respect
listen to, and
consider its context.

This is not because I’m a good moral person.
It’s just physics.

This doesn’t mean we should do as the wood tells us, though.
In fact, woods don’t speak!
It just reacts to our behavior.

To realize our empathy is to
be creative in our response to the reaction of an “other,”
like wood,
so as to flow with them,
as one,
like water.

It’s when we’re in such state of togetherness
that we can use our power
with each other,
instead of
against each other.

Difficult,
but possible
through practice.

The Appreciation Deadlock

A common phenomena I see among co-founders I coach is this:

  1. Founder A does something she believes Founder B should appreciate.
  2. Those are not things B actually appreciates, but B says “thanks” out of politeness.
  3. A thinks she’s done something of significant worth to B and expects a reciprocal behavior from B born out of B’s appreciation for A.
  4. B has no awareness of the expectation.
  5. A never receives the reciprocal expression.

Imagine both people doing this — thinking it’s “for” each other
While neither are feeling their needs genuinely fulfilled.

This relationship may be a ticking time bomb.
It is unlikely for people to stay in relationship
When they don’t feel appreciated.

Rose vs Obstacle

Let’s say we have goal A.

During our pursuit of goal A,
Let’s say we encounter B.

If we desire to focus solely on A, and
B demands our attention,
B will be perceived as mere obstacle.

If we focus solely on being blocked from achieving our goal,
It can naturally lead to frustration & anxiety.

Yet, if we can shift our perspective,
So as to fully attend to B,
Enough to respect and listen to it,
B just might turn out
To be the proverbial rose
Worth smelling.