Withness

“When
did you start losing
trust
in the CTO?” I asked
the CEO.

“Our 3rd co-founder
was underperforming.
He came to us one day
to explain
that his underperformance
was due
to his father’s
illness.”
he answered.

“After he left,
the CTO told me in private
that he believed
that
was just an excuse.”
he continued.

“Sure,
it may have been
an excuse.
But the 3 of us
had been friends
for 10 years
before founding
the company.
I could easily see
how the CTO
would judge me the same way
if I were in a pinch.

I no longer felt
she was with me.”
he concluded.

Compassion without Acceptance

“I regret
not having hugged you last night.”
she said.

“Regret
is too strong an emotion.
I don’t want you
to feel it.”
responded her mother.

“But it’s what I feel,
why can’t you accept it?”
she asked
mildly protesting.

“I just don’t want you to feel that.”
responded her mother.

“But I feel it.
I feel it.
I feel regret.
It’s what I feel.”
she responded.

“I just want what’s best for you.
I want you to feel better.”
responded her mother.

“I just want you
to accept me.”
she responded.

Debugging

As programmers,
it’s easy
to conflate debugging
with problem solving.

Yes,
when debugging is complete
the problem
is solved.

But while debugging,
we spend most of our time
trying to see
the code
alive.

The code
that describes a living system.
One comprised
of parts,
their relationships,
and their impact
on one another.

Seeing the code alive
is akin to comprehending
what is really going on.

Once we comprehend
what is going on
problem solving
is often
straightforward.

We often forget to do the same
when not programming.

Especially
with people.

Instead,
we jump
to problem solving.

Power Dynamics

It’s tempting
to think of some relationships
as having a unilateral
power dynamic.

As if our parents
have unilateral power
over us.

As if our bosses
have unilateral power
over us.

As if our investors
have unilateral power
over us.

What we inevitably learn
is that we also have power
over our parents,
over our bosses,
over our investors.

Why?
Because they have a vested interest
in our success.

Given this,
we can choose to see these relationships
through the lens of
“They only care about us
because they have a vested interest
in our success!”

or

through the lens of
“I appreciate
that there are people who care about us
enough to have a vested interest
in our success.”

At least two choices
we can learn.

Only one of which
helps us use
power with.

Forty Two

There was a period in my 20s, where it was as if “Human-Centered Design” was my family name.

In other words, “Human-Centered Design” was a significant part of my identity. So much so that I felt an implicit sense of responsibility on my shoulders. To the degree that I took “Human-Centered Design” as if it were as serious as the continuation of my own family’s reputation & lineage.

Although… It wasn’t like “Human-Centered Design” behaved like Darth Vader who went “I am your father~” (You know?) So one could wonder why I had felt the way I had felt.

Well, after realizing empathy with my past self, I realized that one of the most important needs I had was to feel a sense of belonging. Without a sense of belonging, I had found it difficult to withstand the pain of loneliness and confusion.

To be clear, I wasn’t aware of this back then. At the time, my conscious thought kept claiming that I was merely trying to “(positively) change the world.” Given the popularity of the phrase “change the world” in the late 90s and early 2000s, this is as cliché as it can get. But I was sincere.

At the same time, what I also see now is that I valued the experience of contribution. I felt alive when I could see that I was contributing to someone’s life. I also see that I had a need to shed the seemingly less-than-worthy identity of a “student.” I had a need to belong to a seemingly more significant and meaningful tribe. A tribe which could bestow upon me a more worthy identity. A tribe to which a number of older pioneers also belonged. Pioneers who made me feel the love and validation that I needed, but couldn’t feel in relation to my own father. All of these lay underneath my subconscious.

This isn’t to say that I think I was wrong to have felt the way I did or to have pursued “Human-Centered Design.”

No.

In fact, I cherish and take pride in my 20s.

I did the thing that brought life into my existence. That was amazing! I also did what I believed would fulfill my unconscious needs. Did it work? Unfortunately not. But I did do my best. And that’s enough for me to cherish and take pride in my 20s.

At the same time, I do find it important to admit that I had not yet attained the requisite maturity back then to confront the eventuality of our humanity. The vulnerable existence we are, once we get to know ourselves, despite how strong and stoic we may try to come across at first. Especially since today is my 42nd birthday.

Because what we do not admit stays in our subconscious. What we do admit rises up into our conscious. And it is only at that point we can design our relationship to and interaction with them.

The need to belong and to feel like we matter is a critical component of the human condition. It is as normal as gravity. There is no shame in such admission. In fact, the earlier we admit and attempt to understand it, the more we become capable of design. The design of our thoughts and behaviors. In contrast to becoming a slave to our suppressed emotions and unfulfilled needs.

In my research, I had learned that art, despite looking like a journey of creating things, is ultimately a journey of creating relationships. Relationships from which value, meaning, language, and identity emerge. Entrepreneurship is very much the same.

On the surface, entrepreneurship may seem like a journey of mere product and service innovation. But ultimately, entrepreneurship is a journey of innovating our relationships. Relationships to our customers, investors, board members, employees, co-founders, or even our so-called “self” and our family. These are all part of the same trail we are blazing.

I know many of you on this list are on your own journey of relational innovation. For some of you, I am also an explicit participant in your journey. So I want to take this time to tell you how proud I am of you all. Not for having achieved certain things or to have done great deeds. But for your willingness to admit what most would not dare admit. For your willingness to attempt to understand what most would not bother to understand.

Our humanity, that is.

Thank you.

I love you.

I’m proud of you.

Slim
August 19th 2019


Photo credit: Belinda Novika

To Reflect

What does it mean
to reflect?

Stand in front of a mirror.

The mirror
will reflect.

By mirror,
I mean a relationship
from which we can receive the choice
to see ourselves
from an interfacing
perspective.

By an interfacing perspective,
I mean a perspective
from which we can receive the choice
to see ourselves
as an “other”
with which we can empathize
without hyper-empathizing.

Go ahead.

Look into the mirror
and see yourself as an “other”
with which you can empathize
without hyper-empathizing.

Now,
by look,
I mean receive the choice
to recognize,
acknowledge,
and appreciate
parts of your “self”
by recognizing,
acknowledging,
and appreciating
parts of
the “other.”

Parts you forgot
or did not know
to recognize,
acknowledge,
and appreciate.

I mean give these parts
the choice
to feel seen.

The choice
to matter.

And by giving this choice,
may you realize
that this
is a loop,
where giving
does not constitute losing,
and receiving
is not predicated on lacking.

A loop,
where fear and shame
can make way
for flow.

Whether we reflect
through journaling,
through coaching,
or otherwise…

May this be a guide.

Being There

Several years back,
I visited a private high school.

There,
I did a workshop
where the students sketched
a blueprint of the kind of relationship
they wished to have
with their teachers
such that the teachers could more effectively
help them learn, create, grow, and mature.

The keyword they used
to sum up their sketch
was “being there.”

The students wanted teachers
who were willing to “be there” for them.

I then asked the students
to raise their hand
if they already had this kind of relationship.

2 out of ~40 students raised their hand.

After this incident,
it become a priority for me
to form this kind of relationship,
with those whom I have committed
to help learn, create, grow, and mature.

I’m grateful for this lesson
I learned
from those students.

The Appreciation Deadlock

A common phenomena I see among co-founders I coach is this:

  1. Founder A does something she believes Founder B should appreciate.
  2. Those are not things B actually appreciates, but B says “thanks” out of politeness.
  3. A thinks she’s done something of significant worth to B and expects a reciprocal behavior from B born out of B’s appreciation for A.
  4. B has no awareness of the expectation.
  5. A never receives the reciprocal expression.

Imagine both people doing this — thinking it’s “for” each other
While neither are feeling their needs genuinely fulfilled.

This relationship may be a ticking time bomb.
It is unlikely for people to stay in relationship
When they don’t feel appreciated.

Love vs Relationship

Love is a force that can hold the space between “self” and “other.”
Relationship is the quality of space between “self” and “other.”

Being in love with an “other,”
and having a good relationship with them
are two different issues.

Whether the “other” is people, work, things, etc…

  1. You can be in love with them,
    and not have such a wonderful relationship.
  2. You can have a wonderful relationship with them,
    and not be in love.

Do We Fear Failure?

People say we fear failure.

I’m not sure how many people actually fear failure.

What most of us fear is what other people will think of us when they’ve found out that we’ve failed.