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Tag: Software

Behavior vs Experience

Posted on September 19, 2021May 18, 2022 by Seung Chan Lim 0

Sometimes
we run workshops on empathy,
focused on behaviors
without much focus
on the experience
of empathizing,
inadvertently teaching
manipulation.

As the computer software
“ELIZA,”
has shown,
you can enact
all the “right” behaviors
associated with empathy
without ever actually
empathizing.

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