We often say
that the journey of innovation
is a journey of not knowing.
Sort of.
Innovation
often starts with a fragile feeling
that “there’s something here.”
It’s true.
We don’t know what that is
exactly.
But if someone asks us
“Is it this?”
We confidently answer
“No, that’s not it.”
Because, we do know
what it is not.
So yes,
the journey of innovation
may involve
numerous back-and-forths
between
“Maybe it’s this,”
and “Nope, that’s not it,”
until it becomes clear
what it was you were after
all along,
but could not express.
But no,
this does not mean
you know nothing
or that you’re crazy.
May we not let others
convince us otherwise.
p.s. Much thanks to Artist Yong Joo Kim & Dr. Paul Pangaro for inspiring this post
People
who provoke our disgust,
may also be those
from whom we can learn
our limiting beliefs.
Anytime
we encounter someone
who disgusts us,
may we ask
what we’re telling ourselves
they shouldn’t be doing.
Not to judge their behavior
as wrong or bad,
but to discover
if we believe we
shouldn’t be doing them,
either.
And if so,
may we get clarity
on the fear or concern
underlying this belief.
Because
the moment we discover
that there are times
and ways
in which the risk
underlying our fear or concern
is either manageable
or worth the cost,
is also the moment
we will realize empathy
and learn a new choice.
A new choice
that could lead
to innovation.
Innovation does not solve problems.
It only has the potential to do so.
Say I produced an innovative vacuum cleaner,
If the problem is a dirty house,
unless someone uses the innovation repeatedly,
problem persists.
Innovation creates unexpected choices we didn’t perceive to have,
Problem solving uses existing choices to achieve an expected result.
Problem solving gets stuck
when we lack the requisite variety of choices
to achieve our expected result.
Thus,
when we’re stuck,
we need to temporarily put aside problem solving
in favor of innovation
to first increase the variety of our choices.
Sometimes innovation even helps us realize
that what we considered a problem is not,
and the problem vanishes
There’s a meme on how lobsters grow
by shedding their rigid shell and producing a new one.
It points out that before it can grow,
a lobster feels stress against their shell.
Thus, the moral of the story is:
1) Treating stress as a problem to be solved is to prevent growth.
2) Stress can be a sign of growth.
What it skims through, though,
is how lobsters need a rock
to protect itself from predators
before it can shed its shell.
So if our client, employee, boss, or partner
seems to be unwilling to let go of their shell,
or to grow & innovate,
the question isn’t “Why are they being so rigid?!”
It’s “Do we have a rock in place?”
Let me know if you’re willing to be a rock.