Meaningless Phrases

When others have done something
that was genuinely difficult for them,
phrases like
thank you
or I appreciate you
may come across
as meaningless.

May we take a moment
to be specific
on what it is that we appreciate
or what it is that we are grateful

A Move Ive Seen

If we can predict
what someone will say
in response to us,
and that response is negative
it is no wonder we will not act

Each and every time you respond to
something your employee says
that image is store in the person’s memory
repeat the same thing enough times
and it’s as if there is no chance of. different response.