Business is not a war

Business
is often compared
to a war.

There are
competitions.

Founders
feel hurt in the process.

It is important
to survive.

But business
is also different
from a war.

Because you may win a war
by crushing the competition.

But in business
even in the absence of competition
you only win
by winning with
the customers.

Not About Me

When someone does something
we dislike
we tend to become
self-absorbed.

They hurt
“me.”
They disrespected
“me.”
They don’t appreciate
“me.”

Me.
Me.
Me.

When we realize empathy,
we often see
that the behavior we considered
to be about
“me”
had less to do with
“me”
and more to do with
them
feeling unsupported.

Between Fear and Care Arises Concern

With accumulated life experience arises fear.
Between fear and care arises concern and anxiety.

Our concerns are well-intended.
Yet, when we behave out of anxiety,
it can also do harm.

How many parents ever intend to hurt their child?
Very few.
Yet, we were hurt by them.
Often by behaviors that arose out of anxiety.

I have yet to coach a CEO who does not care about their co-founders or employees.
Yet, these others were hurt by the CEO.
Often by behaviors that arose out of anxiety.
Same holds for CEOs hurt by co-founders or employees.

Not caring isn’t always the issue.
The challenge is also to care without anxiety.
It is to regulate our own tension.
A difficult, but necessary skill to learn as a leader.