While we may think
that we’re providing autonomy
for the employees’ benefit,
our employees
can actually feel
left alone
without support.
While we may think
that we’re expressing our concern
for the company’s benefit
our employers
can actually feel
uncared for
without support.
…
Support
is an event.
Just
as the confidence of an engineer
does not guarantee
whether the structure they built
is supportive,
our intention to support
does not guarantee
that support
happens.