Innovate First, then Problem Solve

Innovation does not solve problems.
It only has the potential to do so.

Say I produced an innovative vacuum cleaner,
If the problem is a dirty house,
unless someone uses the innovation repeatedly,
problem persists.

Innovation creates unexpected choices we didn’t perceive to have,
Problem solving uses existing choices to achieve an expected result.

Problem solving gets stuck
when we lack the requisite variety of choices
to achieve our expected result.

Thus,
when we’re stuck,
we need to temporarily put aside problem solving
in favor of innovation
to first increase the variety of our choices.

Sometimes innovation even helps us realize
that what we considered a problem is not,
and the problem vanishes

Event & Context

If an “event” that happens is the tip of the iceberg,
“context” is the rest of the iceberg.

If my saying something is an event,
its context includes
my intentions,
emotions,
needs,
values,
beliefs,
history, etc.

When we hear what others say,
we often use the first context that comes to mind
to make meaning from their words.

This can lead to misunderstandings.

We only understand the words of others
when we interpret their words
in conjunction with a context sufficiently similar
to the context that gave rise to their words.

So to better understand the word of others,
we often need to momentarily let go
of the first context that comes to mind.

The Journey of Three Emotions

When we, as founders—
especially those with humane intentions—
work to fertilize change in our organizations,
3 types of emotions often rise up
in ourselves:

  1. Overwhelm
  2. Anxiety (also Worry / Doubt / Concern / Fear)
  3. Frustration (or Anger)

When we don’t spend the time
to realize empathy with ourselves
in relation to these emotions,
these can easily develop into:

  1. Sense of Isolation
  2. Hopelessness
  3. Helplessness

Which, over time, can calcify as:

  1. Sense of Betrayal
  2. Shame
  3. Resentment (or Contempt)

Choosing Our Role

We play “designer,”
when we act to fulfill an emotional need.
Wish to fulfill your need for communication with those far away?
Play “designer” to design a mail system.

We play “judge,”
when we blame someone.
Wish to label someone at fault?
Play “judge” to peruse the evidence & make a decision.

We may play them well or poorly,
but once we become aware of these roles,
they are available for our choosing
from moment to moment,
even if they’re not on our business cards.

The question is “What role do we want to play?”

Whatever our answer,
it’ll profoundly affect our sense of identity.
The sense of who we are,
from where our thoughts & behaviors
will naturally flow,
at least temporarily.

Janusian, not Martial, Art

To empathize with the familiar,
all we need is to have empathy
before we can realize empathy.

But artists empathize with the unfamiliar,
the unknown,
the uncomfortable.
So do anthropologists.

For them, having empathy is insufficient.
They need to be able to realize empathy,
when it doesn’t do so automatically.

This requires the mercy
of the creative process.

But, just as martial artists cannot will her victory,
we cannot will a realization.
Just as martial artists can only practice
to increase her probability of victory,
We can only practice to increase our probability
of realization.

Except our end isn’t mere victory,
it’s innovation.

This is a Janusian Art,
as Martial is from the Roman God of war, Mars,
and Janusian is from the Roman God of transition, Janus.

Founder Energy Drain

Before founding a company,
it rarely occurs to us
that the thing that will drain so much our energy
will not be the lack of ideas,
or the lack of funding,
but rather the lack of support we feel
from those whom we most expect or desire support.

The paradox is this.

Often times,
these people are doing their best to support.

What’s worse?

They don’t feel appreciated for their support.

In such cases,
the misunderstanding lies
in the misalignment between their intent to support
and the impact of said support.

Until we can empathize with their intention,
and they with their impact on us,
we’ll be left feeling unsupported,
and they feeling unappreciated.

Power with vs Power Against

Here’s something I learned from carpentry.

Wood is wood.

No matter my desire,
it’ll never be metal.

If I must only use wood
to make furniture,
I have no choice, but to
respect
listen to, and
consider its context.

This is not because I’m a good moral person.
It’s just physics.

This doesn’t mean we should do as the wood tells us, though.
In fact, woods don’t speak!
It just reacts to our behavior.

To realize our empathy is to
be creative in our response to the reaction of an “other,”
like wood,
so as to flow with them,
as one,
like water.

It’s when we’re in such state of togetherness
that we can use our power
with each other,
instead of
against each other.

Difficult,
but possible
through practice.

Two Kinds of Sacrifice

There are two kinds of sacrifice.

The kind that feels like one.
vs
The kind that doesn’t.

Sometimes we’re willing to lose what other people judge as “precious.”
because it doesn’t feel like a sacrifice to us,
because we feel it’s worth it.
They may not be able to understand why,
but we do it anyway.

Other times, we’re unwilling to lose what other people judge as “trivial.”
because it does feel like a sacrifice to us,
because we feel it’s not worth it.
They may negatively judge us,
but we stand firm.

To think of loss and value
as something that can be understood and appreciated
without taking into account the emotional component
is to misunderstand and to misjudge
the human condition.

When Do We Mature?

Child psychologist Lewis Lipsitt once said
“We mature, when what we once assumed to know
takes on more subtlety and nuance,
thus changes in meaning.”

The word “making art” used to mean
Being stubborn or egocentric
enough to get away with bullshit.

So I used to despise art.

But after 4 years of realizing empathy with artists,
the word changed in meaning to
Letting go of our ego
to learn from others
on how to uncover & express our sincere honesty.

Words necessarily change in meaning as we mature.

Words like
parenting & leadership
will change in meaning
as we mature
as parents & leaders.

So will words like
children,
engineers,
millennials,
or marketing and sales.

This is no coincidence.

Moved to Chicago

I’ve moved.

To Chicago.

Until I was 21,
I not only moved every ~2 years locally,
but also every ~5 years internationally.

To a child,
moving can bring great grief into their lives,
leaving behind many emotional scars.

B‍‍‍‍‍‍ut I’m ultimately grateful for the pain.
They helped me mature and innovate my “self.”

I don’t know many people in Chicago.
I have nothing planned,
nor do I have business lined up locally.

All I have is an intuition,
That this is where I’m meant to be now.

Am I being impulsive?
Perhaps.

Yet intuition is what’s guided me on my journey of 41 years.
A journey of maturing and innovating with others.
Not alone.
A journey of empathy.

It’s served me well so far.
I trust it.