Listening

Some psychologists
claim they know
how to listen.

Perhaps.

But I learned to listen
not from psychologists,
but from artists.

Craftsmen
listening to their materials
Actors
listening to
Musicians.

If one thinks
they know how to listen
as psychologists do,
we are missing so much of it.

https://www.youtube.com/watch?v=pn1f5bx5dAY

Need vs Form

If we do
or say things
to fulfill a need,
then we form our objects,
organizations,
and rituals
to fulfill that need.

Yet,
the words,
the behaviors,
and the forms of our objects
and organizations
can mislead us,
if we fail to comprehend
and appreciate
the underlying needs
that shaped it.

Tis
how easily
dogma
is born.

Method vs Context

Sometimes,
we think our method of communication
sucks.

Maybe.

But before the method
there is
relationship.

It is in the relationship,
where emotions
such as trust
reside.

If the relationship is sound,
the method can matter
less.

If the relationship is unsound
the method

Misunderstanding Employees

When employees
frustrate us,
we at least have the option
to either blame their incompetence
or support them
to fully utilize their competence.

When we think they’re disrespecting us
they may simply be stalling trying to satisfy us by doing something on their own instead of simply asking for help